---
title: Custom solutions and implementation help
description: The Logixbase team helps with data migration; setting up brands, locations, shifts, leave, and payroll; training for HR and employees; and your business's special requirements.
url: https://hris.logixbase.com/docs/en/custom-solutions
lang: en
updated: 2026-10-13
alternate: https://hris.logixbase.com/docs/custom-solutions.md
---

# Custom solutions and implementation help

> The Logixbase team helps with data migration; setting up brands, locations, shifts, leave, and payroll; training for HR and employees; and your business's special requirements.

Every business works its own way: each outlet's shift pattern, overtime rules in the warehouse, a pay structure per brand. You can set up Logixbase HRIS yourself in an afternoon, but you do not have to do it alone. Our team helps from data migration until your first employee clocks in — and stays reachable after go-live.

## What we can help with

| Help | For example |
|---|---|
| Data migration | Moving employee, pay, and bank data from Excel or an old system using the onboarding template |
| Setup that fits your operations | Brands, work locations and radius, shifts and schedules, leave types, salary components per employee, payroll cycle |
| Training | Sessions for your HR team and managers, plus a short guide for employees |
| Optional features | Turning on features that are off by default, such as cross-brand payroll |
| Custom reports or integrations | Specific reporting needs or connections to other systems — let's discuss your needs |

Tell us how your business runs — number of employees, brands, outlets, and shift patterns — and we will put together an implementation plan that fits.

## Data migration with the onboarding template

For a new company, there is no need to retype everything. Open **Karyawan** (Employees), click **Import CSV**, then click **Unduh Template Onboarding** (Download onboarding template) (1). You get a single Excel file with tabs for the company, brands, departments, work locations, shifts, leave types, employees, weekly schedules, leave balances, salaries, brand and employee rates, salary components, personal data, bank and BPJS details, and documents.

![Import employees page with the Unduh Template Onboarding button](https://hris.logixbase.com/docs-assets/screens/admin-import.webp "Import Karyawan")

- Fill it in step by step, from the most general data to the most sensitive. The company-structure tabs plus the employees tab are enough for employees to sign in and clock in.
- Once it is filled in, send the file back to our team for processing. This file is not uploaded through the import box on that page.
- Only need to load an employee list? You can [import a CSV or XLSX yourself](https://hris.logixbase.com/docs/en/import-employees.md).

## How we work together

1. **Discovery call.** We listen to how your business runs: brand and outlet structure, shift patterns, leave rules, and how you pay people.
2. **Implementation plan.** We propose how to set up brands, locations, shifts, salary components, and which features to turn on, along with the data you need to prepare.
3. **Setup & data migration.** You fill in the onboarding template, and we process and check it together with you.
4. **Training & go-live.** We train your HR team and managers; employees receive their invites and start clocking in.
5. **Ongoing support.** After go-live, we stay reachable for questions, your first payroll, and later changes.

How long it takes depends on the number of employees, brands, and the data being moved; we share an estimate in the implementation plan.

## What to prepare

- **Employee list:** names, Google account emails, job titles, departments, and start dates.
- **Work locations:** the address or map point of each outlet, warehouse, or office, with a sensible radius.
- **Shift patterns:** start, end, and break times for each team or outlet.
- **Pay structure:** base salaries, allowances, deductions, and hourly rates per brand if you use them.
- **Leave policy:** leave types, yearly allowance, and who approves.
- **BPJS, NPWP, and bank details** if you want to use the payroll module right away.

## Contact our team

- WhatsApp: [+62 818-0321-0600](https://wa.me/6281803210600)
- Email: [hello@logixbase.com](mailto:hello@logixbase.com)
- Form: [fill in the contact form](https://hris.logixbase.com/docs/en/contact)

## Next steps

- [Get set up in an afternoon](https://hris.logixbase.com/docs/en/quickstart-admin.md)
- [Staff across brands and outlets](https://hris.logixbase.com/docs/en/multi-brand.md)
- [Security and data privacy](https://hris.logixbase.com/docs/en/security-privacy.md)